This Privacy Policy governs the collection, use, disclosure, and management of personal information by Data N Recovery (“we,” “us,” or “our”). By accessing or using the website www.datanrecovery.ca or engaging with our services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, you must discontinue use of our website and services.

For questions or concerns regarding this Privacy Policy, contact us at info@datanrecovery.ca.

This Privacy Policy applies to all personal information collected through our website and related services, including customer inquiries, service engagements, marketing activities, sales, and events.
 

Personal Information We Collect

We collect personal information that you voluntarily provide, including but not limited to:

• Name

• Email address

• Phone number

• Mailing address

Authentication-related information may be collected where required for secure access to services. Payment information, such as credit card details, is processed securely by authorized third-party payment processors and is not stored directly on our systems.

By providing your contact information, you consent to receiving communications related to your service request, case updates, and relevant business communications. You may withdraw consent at any time by contacting us or using the unsubscribe options provided in our communications.

We also automatically collect limited technical information such as IP address, browser type, device identifiers, operating system, and language preferences. This information is used to maintain website security, ensure functionality, and support analytics and performance improvements.

In some cases, we may receive limited information from publicly available sources or authorized third-party partners to supplement our records.
 

Purpose and Legal Basis for Use

In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), we collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate, including:

• Providing data recovery services and responding to inquiries

• Processing payments and managing customer relationships

• Communicating service updates and support information

• Improving our website, services, and customer experience

• Complying with legal and regulatory obligations

We do not sell personal information. Personal information may be shared only with trusted third parties such as payment processors, cloud service providers, or marketing service providers where necessary to deliver our services and operate our business.

Consent

Consent is obtained at the time personal information is collected and may be express or implied, depending on the circumstances. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at info@datanrecovery.ca.
 

Data Retention

We retain personal information only for as long as necessary to fulfill the identified purposes or as required by applicable laws. Once no longer required, personal information is securely deleted, destroyed, or anonymized.

Safeguards and Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse. These safeguards include encryption, access controls, and secure storage systems.

While we take appropriate precautions, no method of electronic transmission or storage is completely secure. For security-related concerns, contact legal@datanrecovery.ca.

Minors

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such information is identified, it will be promptly deleted. Concerns may be reported to info@datanrecovery.ca.
 

Access, Correction, and Individual Rights

In accordance with PIPEDA and other applicable privacy laws, individuals have the right to:

• Request access to their personal information

• Request correction of inaccurate or incomplete information

• Withdraw consent or object to certain uses of personal information

Requests may be submitted to info@datanrecovery.ca. We will respond within a reasonable timeframe, typically within 30 days, subject to identity verification and legal exceptions.
 

International Transfers

Personal information may be stored or processed outside of Canada, including in jurisdictions with different data protection laws. Where such transfers occur, we take reasonable steps to ensure that personal information receives an appropriate level of protection consistent with this Privacy Policy and applicable laws.
 

Cookies and Analytics

We use cookies and similar technologies to enhance website functionality and analyze performance. Users may manage cookie preferences through browser settings; however, disabling cookies may limit certain features.

We may use analytics services such as Google Analytics to understand website usage. These services collect information in accordance with their own privacy policies.
 

Third-Party Links and Social Media

Our website may contain links to third-party websites or integrate with social media platforms. We are not responsible for the privacy practices of external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.
 

Testimonials and User Content

With consent, we may publish customer testimonials. Requests to update or remove testimonials may be sent to info@datanrecovery.ca. User-generated content hosted by third-party platforms is governed by the privacy policies of those providers.
 

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Material changes will be posted on www.datanrecovery.ca or communicated directly where required. Continued use of our services following any changes constitutes acceptance of the revised policy.